Comments on: The Baby Shop in St. Albans

By: Eddie

Eddie — Fri, 04 Dec 2009 20:49:49 +0000

We advised customer (of the Pink Lining bag) at the time that we had no replacement in stock and advised we would call them on the Monday (This was Saturday), we also gave the PL number to the customer who called them there and then and left a voicemail.
On the Monday we contacted PL who had also already been contacted by the customer and PL advised that we could replace under warranty.
Everything was handled by us and our staff in a courteous and timely fashion.

By: Robin

Robin — Thu, 15 Oct 2009 09:38:42 +0000

Hi Nick,
We’ve had to take two things back to the Baby Shop and had a totally different experience – on one ocassion he just grabbed us a new one, no questions asked, and the other time he took apart a demonstration item (buggie board thing so toddler can stand on back of push chair) to get us a replacement part. That said, different people, day and circumstances often lead to different customer experiences.
Robin.

By: nick st albans

nick st albans — Mon, 05 Oct 2009 09:37:49 +0000

having heard so many positive comments about the shop we were keen to use it. unfortunately we were very disappointed when we had to return a bag we bought there. the zip was faulty and we were told to contact the manufacturer pink lining. they didn’t even offer to call them for us.
spoke to pink lining who were ever so apologetic, who then got back onto the Baby Shop to remind them that it’s 6 months for a faulty product. we won’t be using them again.

By: Robin

Robin — Mon, 01 Sep 2008 17:21:52 +0000

Good luck with the new shop Eddie. Drop us a line if you want to place a free advertisment here on the blog – details here: http://www.stalbansblog.co.uk/2008/08/free-advertisin.html

By: Eddie

Eddie — Thu, 28 Aug 2008 10:03:27 +0000

We’ve moved! We are now at 41-45 London Road – Much bigger shop, more products and still the best service

By: Stuart

Stuart — Sun, 06 Apr 2008 12:58:07 +0000

Most excellent shop! Eddie is very knowledgable and does not plug his own stuff. He give’s unbiased advice on what is really needed and what not to (new) parents.
We reckon that he has hit the right combination, Much better than momma’s and poppa’s and other chain stores.
Good luck and thanks for the help.

By: Eddie

Eddie — Mon, 04 Feb 2008 21:05:33 +0000

Hello and thank you for the Blog entry!
Our phone number is 01727 893393 and we are located in Christopher Place shopping center.
See you all soon!
Eddie, Owner, The Baby Shop – St Albans

By: Rosemary

Rosemary — Tue, 29 Jan 2008 04:21:00 +0000

Hello again….!!!… Could you please give me the telephone number to THE BABY SHOP…..so I might ring them up…to ask them some questions….Thanks very much !!! Rosemary

By: Rosemary

Rosemary — Tue, 29 Jan 2008 04:07:45 +0000

Hello…I just discovered your beautiful Baby Shop …WHERE exactly are you located…???Would LOVE TO KNOW !!! Thanks a bunch, Rosemary