Comments on: St. Albans’ Newest Restaurant – Kashu

By: Charlie

Charlie — Mon, 09 Mar 2009 15:49:38 +0000

Very unimpressed. It would seem to me that a key to a successful restaurant is to develop a clientele who come frequently, and who reccommend it to their friends. So, when my tuna steak arrived completely undercooked (literally fridge-cold in the middle), when I had asked for it medium rare, you would have thought that they would go out of their way to apologise, and would probably take it off the bill (which came to £200 between 6 people, including 6 beers and a bottle of wine). They didn’t, and again, I didn’t mind too much – I just pointed out to the waiter that I would hope for a merest sign of compromise, not particularly enjoying eating after the others. After offering some drinks that no-one wanted, the manger came over to me and actually argued his case. Why you would argue with a customer when a fiver discount would have at least indicated that you cared is beyond me, particularly since they were automatically adding £18 to the bill for service (10%). Eventually he agreed to knock £5 off, before leaving me with a sarcastic coment about how he hoped the £5 would make a difference to me.
Foolish, foolish little man. He’s lost 6 potential repeat customers, and has encouraged me to write a poor review.

By: Guy

Guy — Sun, 22 Feb 2009 09:56:30 +0000

I think some people must be going to a different restaurant, or they have been very unfortunate. I have eaten both lunch and dinner, on more than 5 occasions. Every time the service has been more than adequate and food excellent. I would recommend this restaurant above any other in St Albans, and I’ve have had the pleasure at eating at most of what St Albans has to offer.

By: Julia Lee

Julia Lee — Tue, 27 Jan 2009 18:02:03 +0000

I’ve eaten at Kashu a couple of times with my husband, and on both occasions staff have been very accommodating, squeezing us in without a booking on Saturday night.
We like the atmosphere, and find the owner charming and keen to make it work. The food is really very nice, and I absolutly don’t know why people so much have it in for this place.
I never normally comment but felt moved to by such unfairness!

By: Lisa W

Lisa W — Mon, 26 Jan 2009 12:47:07 +0000

We have been to Kashu 4 or 5 times now, mostly in the evening and once at lunch time with the family, and have thoroughly enjoyed it every time. Excellent service and the food is always good with a regularly changing menu. There is always a great ‘buzzy’ atmosphere. Everyone I have recommended it to has thoroughly enjoyed it too.

By: Emily Snapper

Emily Snapper — Wed, 24 Dec 2008 15:27:26 +0000

Gosh this restaurant has created debate! I think I’ll have to check it out to see for myself!
Emily @ http://www.foodsnappers.com

By: Julie Oakley

Julie Oakley — Mon, 22 Dec 2008 14:24:33 +0000

We only ate one course (on a very tight budget) but it was pleasant. Large portions and reasonably tasty. I quite liked the decor. I would say that in my experience they were similar to many st albans restaurants as far as quality and value for money (I’d give most of them such as wagamamas, carluccios, verdis a 6 and cafe rouge a 3 out fo 10)

By: Lisa

Lisa — Thu, 04 Dec 2008 16:36:47 +0000

Four of us ate at Kashu a couple of weeks ago. The service was friendly but not obtrusive, the portions were large, and all in all we thoroughly enjoyed our meal. I would definitely recommend this restaurant!

By: Georgie

Georgie — Tue, 11 Nov 2008 23:58:57 +0000

WOW I had a fab time at Kashu.
I was a little apprehensive after reading a couple of the comments on this site. But I am so glad I went.
I really enjoyed everything I ate. The staff are very friendly and welcoming and from what they told me, Kashu source a lot of their produce locally, so not only did I eat well but I felt smug about the whole carbon footprint thing as well.
My only problem was I ate too much. I will be going again very soon to try more of the menu.
I would recommend you try it for yourself, I was pleasantly surprised.

By: Micheal Pemberton

Micheal Pemberton — Wed, 22 Oct 2008 13:09:32 +0000

not the greatest meal i have ever eaten. The gnocci was bland, tasteless and the consistency was perculiar to say the least.I did not appreciate the head chefs ’small talk’ when my wife and I were trying to enjoy our evening, the overall experience mean we wont be dining at kashu again. Nice try though

By: Neil

Neil — Thu, 16 Oct 2008 08:33:49 +0000

Not a good first experience. head waitress was downright rude and got easily flustered. Decieded it would be a good idea to cover me in Red wine.Food only okay, not great.If this place is to survive it needs to sharpen up it’s act and re write the menu, the novelty will soon wear off , people will vote with their feet.